Do I need to pay if I want to change the server and secure it again?



Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there are a lot of works to be done. This is also to avoid abuse of our admin service.



 

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Are there any hidden fees?

No, there are no additional or hidden fees.

Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.

If my site is not working, can you help?

Sure. We can help you fix server problems involving software or security issues.

If I can't fix my script or my client's script, can you help me?

Yes. We will try our best to fix it even though it is NOT included in the server management...

What kind of optimization do you do?

We optimize your server from kernel level to software like Apache, PHP, MariaDB, FTP, Exim, etc....