Do you support phone or live chat?



No. Only help desk ticket. Live chat and phone are only for Sales related questions.

Was this answer helpful?

 Print this Article

Also Read

Can you help with data migration

Yes. When you first sign up, we can provide free migration from your old server. We can also...

How is your server management service different from other providers?

First, we do not use any automation script to secure the server. We do it manually. We also...

Do you have emergency ticket system?

Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we...

What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.

Do you update my server every month including the kernel?

Yes. We update all software in the server monthly including the kernel. A detailed report in...