Are there any hidden fees?



No, there are no additional or hidden fees.




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Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.

Do you update the script of my clients?

No. It is your client's responsibility to update it and secure their script.

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Do you have emergency ticket system?

Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we...

Is your management service proactive?

Yes! Once we notice your server is overloading or if there is a problem with your server, we...