Do you update my server every month including the kernel?



Yes. We update all software in the server monthly including the kernel. A detailed report in pdf format will be sent to your registered email of the admin tasks performed.





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If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Is your management service proactive?

Yes! Once we notice your server is overloading or if there is a problem with your server, we...

Are there any hidden fees?

No, there are no additional or hidden fees.

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.