Yes!
Once we notice your server is overloading or if there is a problem with your server, we will login to your server and investigate it and fix it. In other words, we do not wait for you to report a problem, we have monitoring in place and in case we find any issue we fix it even before you know it.
Yes, as long as it is related to the server problem.
You can email us at [email protected] or by visiting our client area here and submit a...
No. It is your client's responsibility to update it and secure their script.
If some services are down, we will log in to your server right away and fix it. If the available...
Yes. We will try our best to fix it even though it is NOT included in the server management...