If I change my root password, should I inform you?



Yes. This is very important so we can monitor your server carefully. We need the password to do monthly updates of your server and fix any error quickly.





 

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Are there any hidden fees?

No, there are no additional or hidden fees.

Do I need to pay if I want to change the server and secure it again?

Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there...

Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.

How is your server management service different from other providers?

First, we do not use any automation script to secure the server. We do it manually. We also...

Do you track and stop spammers sending spams from my server?

Yes. We will also provide you with details on the spam.