If I change my root password, should I inform you?



Yes. This is very important so we can monitor your server carefully. We need the password to do monthly updates of your server and fix any error quickly.





 

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Do I need to pay if I want to change the server and secure it again?

Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there...

Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.

Are there any hidden fees?

No, there are no additional or hidden fees.

How long can you secure my server after payment?

Within 24 hours. You will receive all the details of what has been done in the server after...