Do you have emergency ticket system?



Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we will be on it in less than 15 mins.

 

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Is your management service proactive?

Yes! Once we notice your server is overloading or if there is a problem with your server, we...

I have more questions, how can I contact you?

You can email us at [email protected] or by visiting our client area here and submit a...

Do you track and stop spammers sending spams from my server?

Yes. We will also provide you with details on the spam.

Can you really fight spam? Am I 99% free from it?

Yes. With our own RBL system and spam configuration setup, your server will be spam-free 99%.  

Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.