Do you monitor my server 24/7?



Yes. With our own monitoring system as well as multiple external monitoring systems, it will SMS us if your server is down. We also do a monthly check-up and make sure your software is updated including the kernel. We are here 24/7 if you need us.



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Are there any hidden fees?

No, there are no additional or hidden fees.

Can you install control panel and any software I need?

Yes. We can install cPanel, DirectAdmin, and ISPConfig and set it up for you. We can also install...

Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Do you update the script of my clients?

No. It is your client's responsibility to update it and secure their script.