Do I need to pay if I want to change the server and secure it again?



Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there are a lot of works to be done. This is also to avoid abuse of our admin service.



 

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If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

How long can you secure my server after payment?

Within 24 hours. You will receive all the details of what has been done in the server after...

Can you install control panel and any software I need?

Yes. We can install cPanel, DirectAdmin, and ISPConfig and set it up for you. We can also install...

Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.

Do you track and stop spammers sending spams from my server?

Yes. We will also provide you with details on the spam.