Do I need to pay if I want to change the server and secure it again?



Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there are a lot of works to be done. This is also to avoid abuse of our admin service.



 

Was this answer helpful?

 Print this Article

Also Read

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

How is your server management service different from other providers?

First, we do not use any automation script to secure the server. We do it manually. We also...

Is your management service proactive?

Yes! Once we notice your server is overloading or if there is a problem with your server, we...

Can you help with data migration

Yes. When you first sign up, we can provide free migration from your old server. We can also...

If I change my root password, should I inform you?

Yes. This is very important so we can monitor your server carefully. We need the password to...