Are there any hidden fees?



No, there are no additional or hidden fees.




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If I change my root password, should I inform you?

Yes. This is very important so we can monitor your server carefully. We need the password to...

If I can't fix my script or my client's script, can you help me?

Yes. We will try our best to fix it even though it is NOT included in the server management...

Do I need to pay if I want to change the server and secure it again?

Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there...

How long can you secure my server after payment?

Within 24 hours. You will receive all the details of what has been done in the server after...

Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.