Yes. We update all software in the server monthly including the kernel. A detailed report in pdf format will be sent to your registered email of the admin tasks performed.
If some services are down, we will log in to your server right away and fix it. If the available...
No. Only help desk ticket. Live chat and phone are only for Sales related questions.
First, we do not use any automation script to secure the server. We do it manually. We also...
You can email us at [email protected] or by visiting our client area here and submit a...
Yes, as long as it is related to the server problem.