Do you update my server every month including the kernel?



Yes. We update all software in the server monthly including the kernel. A detailed report in pdf format will be sent to your registered email of the admin tasks performed.





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If I change my root password, should I inform you?

Yes. This is very important so we can monitor your server carefully. We need the password to...

Are there any hidden fees?

No, there are no additional or hidden fees.

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

If my site is not working, can you help?

Sure. We can help you fix server problems involving software or security issues.