Can I cancel my account with you anytime?



Yes, just email [email protected] 1 week in advance for cancellation requests.

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Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

Do you update my server every month including the kernel?

Yes. We update all software in the server monthly including the kernel. A detailed report in...

Are my server's password and other server details treated securely?

Yes. We keep your password and other server details protected and only those responsible...

How long can you secure my server after payment?

Within 24 hours. You will receive all the details of what has been done in the server after...

Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.