Is it really true that I can send unlimited tickets?



Yes, as long as it is related to the server problem.




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If my site is not working, can you help?

Sure. We can help you fix server problems involving software or security issues.

Is your management service proactive?

Yes! Once we notice your server is overloading or if there is a problem with your server, we...

Do you have your own custom modsecurity rules?

Yes, we do. With our own modsecurity rules setup, your sites will be protected from hacking...

Can you really fight spam? Am I 99% free from it?

Yes. With our own RBL system and spam configuration setup, your server will be spam-free 99%.  

Do you update my server every month including the kernel?

Yes. We update all software in the server monthly including the kernel. A detailed report in...