Is your management service proactive?



Yes!

Once we notice your server is overloading or if there is a problem with your server, we will login to your server and investigate it and fix it. In other words, we do not wait for you to report a problem, we have monitoring in place and in case we find any issue we fix it even before you know it.


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Can you really fight spam? Am I 99% free from it?

Yes. With our own RBL system and spam configuration setup, your server will be spam-free 99%.  

If my site is not working, can you help?

Sure. We can help you fix server problems involving software or security issues.

What kind of optimization do you do?

We optimize your server from kernel level to software like Apache, PHP, MariaDB, FTP, Exim, etc....

Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.

Can you help with data migration

Yes. When you first sign up, we can provide free migration from your old server. We can also...