Do you have emergency ticket system?



Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we will be on it in less than 15 mins.

 

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Do you track and stop spammers sending spams from my server?

Yes. We will also provide you with details on the spam.

Do I need to pay if I want to change the server and secure it again?

Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there...

If I can't fix my script or my client's script, can you help me?

Yes. We will try our best to fix it even though it is NOT included in the server management...

Can you really fight spam? Am I 99% free from it?

Yes. With our own RBL system and spam configuration setup, your server will be spam-free 99%.  

Do you support 3rd party server scripts we installed?

No. We do not support it. However, we can install 3rd party server scripts if you request it...