Do you have emergency ticket system?



Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we will be on it in less than 15 mins.

 

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What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.

If I can't fix my script or my client's script, can you help me?

Yes. We will try our best to fix it even though it is NOT included in the server management...

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

Do you support 3rd party server scripts we installed?

No. We do not support it. However, we can install 3rd party server scripts if you request it...

Can I cancel my account with you anytime?

Yes, just email [email protected] 1 week in advance for cancellation requests.