Do you have emergency ticket system?



Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we will be on it in less than 15 mins.

 

Hai trovato questa risposta utile?

 Stampa Articolo

Leggi anche

Can you help with data migration

Yes. When you first sign up, we can provide free migration from your old server. We can also...

Can you install control panel and any software I need?

Yes. We can install cPanel, DirectAdmin, and ISPConfig and set it up for you. We can also install...

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Are there any hidden fees?

No, there are no additional or hidden fees.

How is your server management service different from other providers?

First, we do not use any automation script to secure the server. We do it manually. We also...