Do you have emergency ticket system?



Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we will be on it in less than 15 mins.

 

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If my site is not working, can you help?

Sure. We can help you fix server problems involving software or security issues.

Are there any hidden fees?

No, there are no additional or hidden fees.

Do you update my server every month including the kernel?

Yes. We update all software in the server monthly including the kernel. A detailed report in...

Can you really fight spam? Am I 99% free from it?

Yes. With our own RBL system and spam configuration setup, your server will be spam-free 99%.  

Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.