Do you have emergency ticket system?



Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we will be on it in less than 15 mins.

 

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Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.

Do you have your own custom modsecurity rules?

Yes, we do. With our own modsecurity rules setup, your sites will be protected from hacking...

How long can you secure my server after payment?

Within 24 hours. You will receive all the details of what has been done in the server after...

If my site is not working, can you help?

Sure. We can help you fix server problems involving software or security issues.

How long have you been in the business?

Since December 2001. We started our business locally then started to go online by registering the...