If my site is not working, can you help?



Sure. We can help you fix server problems involving software or security issues.


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If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Do you support 3rd party server scripts we installed?

No. We do not support it. However, we can install 3rd party server scripts if you request it...

Are there any hidden fees?

No, there are no additional or hidden fees.

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

Can you install control panel and any software I need?

Yes. We can install cPanel, DirectAdmin, and ISPConfig and set it up for you. We can also install...