If my site is not working, can you help?



Sure. We can help you fix server problems involving software or security issues.



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What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.

Do you monitor my server 24/7?

Yes. With our own monitoring system as well as multiple external monitoring systems, it will SMS...

Are there any hidden fees?

No, there are no additional or hidden fees.

Can I cancel my account with you anytime?

Yes, just email [email protected] 1 week in advance for cancellation requests.

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...