If my site is not working, can you help?



Sure. We can help you fix server problems involving software or security issues.


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If I change my root password, should I inform you?

Yes. This is very important so we can monitor your server carefully. We need the password to...

Is your management service proactive?

Yes! Once we notice your server is overloading or if there is a problem with your server, we...

Do you track and stop spammers sending spams from my server?

Yes. We will also provide you with details on the spam.

Can you install control panel and any software I need?

Yes. We can install cPanel, DirectAdmin, and ISPConfig and set it up for you. We can also install...

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...