What do you mean by "isolated storage"?

Unlike some other FTP or rsync services, our clients are unable to see the data of other clients on the server. We setup an isolated environment for each client so that their data is only accessible to them. To further improve upon this, we take each of our backup servers and break them up into VPSs (Virtual Private Servers) so your data is housed in a much smaller virtual server ensuring it is even more protected from prying eyes. A good way to look at this is the physical server is an apartment building, each VPS is a floor in that building, and your storage is in it's own apartment. It's much less crowded that way.


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Do you offer more than 1000 GB of storage?

Yes we do, just open a ticket with our Sales department and we'll build a custom plan to fit your...

Can I connect to my backup services with X protocol?

At this time you are able to connect to our backup service using the following methods: FTP...

What can I do in the control panel?

Currently you are able to change your service password, upgrade and downgrade your service, and...

Where can I find my login information for my backup service?

If you do not have these, you can find them using this guide. Login to the Client Area. Click...

What happens if I reach my disk space limit?

Simple, you'll be unable to upload anything else until you upgrade your service or delete some...