What can I do in the control panel?

Currently you are able to change your service password, upgrade and downgrade your service, and view your current disk usage. We plan to expand upon this as needed so if you have any requests or suggestions please contact us and let us know.

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Where can I find my login information for my backup service?

If you do not have these, you can find them using this guide. Login to the Client Area. Click...

What kind of setup are you running (infrastructure)?

We currently have all of our backup servers hosted in our Tampa data center where we own all of...

Do you offer more than 1000 GB of storage?

Yes we do, just open a ticket with our Sales department and we'll build a custom plan to fit your...

What do you mean by "isolated storage"?

Unlike some other FTP or rsync services, our clients are unable to see the data of other clients...

Can I connect to my backup services with X protocol?

At this time you are able to connect to our backup service using the following methods: FTP...