Do you measure bandwidth usage? Can I max out the 1Gbps port 24x7?

At this time we do not nor do we plan on ever measuring it in the future. As for being able to max out the network port, please note that our network port is a shared resource so if we find clients using excessive amounts of bandwidth we may take action to limit their network speed to ensure other clients have sufficient access to their data.


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Where can I find my login information for my backup service?

If you do not have these, you can find them using this guide. Login to the Client Area. Click...

Can I upgrade/downgrade my service?

Yes, you can upgrade or downgrade at any time without data loss so you don't have to worry about...

What can I do in the control panel?

Currently you are able to change your service password, upgrade and downgrade your service, and...

What commands can I run in SSH?

Our FTP/rsync Backup services are not designed to be shell accounts so the number of commands...

What happens if I reach my disk space limit?

Simple, you'll be unable to upload anything else until you upgrade your service or delete some...