Can I upgrade/downgrade my service?

Yes, you can upgrade or downgrade at any time without data loss so you don't have to worry about having too much or too little storage.

Just open a ticket to our sales department.


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What happens if I reach my disk space limit?

Simple, you'll be unable to upload anything else until you upgrade your service or delete some...

What can I do in the control panel?

Currently you are able to change your service password, upgrade and downgrade your service, and...

What kind of setup are you running (infrastructure)?

We currently have all of our backup servers hosted in our Tampa data center where we own all of...

Can I connect to my backup services with X protocol?

At this time you are able to connect to our backup service using the following methods: FTP...

Where can I find my login information for my backup service?

If you do not have these, you can find them using this guide. Login to the Client Area. Click...