Can I upgrade/downgrade my service?

Yes, you can upgrade or downgrade at any time without data loss so you don't have to worry about having too much or too little storage.

Just open a ticket to our sales department.


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What commands can I run in SSH?

Our FTP/rsync Backup services are not designed to be shell accounts so the number of commands...

What happens if I reach my disk space limit?

Simple, you'll be unable to upload anything else until you upgrade your service or delete some...

Can I connect to my backup services with X protocol?

At this time you are able to connect to our backup service using the following methods: FTP...

Do you measure bandwidth usage? Can I max out the 1Gbps port 24x7?

At this time we do not nor do we plan on ever measuring it in the future. As for being able to...

Where can I find my login information for my backup service?

If you do not have these, you can find them using this guide. Login to the Client Area. Click...