Can I connect to my backup services with X protocol?

At this time you are able to connect to our backup service using the following methods:
  • FTP (insecure)
  • SFTP (secure)
  • SCP (secure)
  • rsync (secure)
  • SSH (secure)
We are always looking for ways to improve our services so please let us know if there's a service/protocol you'd like to see.



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Do you measure bandwidth usage? Can I max out the 1Gbps port 24x7?

At this time we do not nor do we plan on ever measuring it in the future. As for being able to...

What can I do in the control panel?

Currently you are able to change your service password, upgrade and downgrade your service, and...

What do you mean by "isolated storage"?

Unlike some other FTP or rsync services, our clients are unable to see the data of other clients...

What kind of setup are you running (infrastructure)?

We currently have all of our backup servers hosted in our Tampa data center where we own all of...

Where can I find my login information for my backup service?

If you do not have these, you can find them using this guide. Login to the Client Area. Click...