How do I use an account credit?

If you have an account credit balance, it will automatically apply to any future invoices such as renewals or new orders.

Please create a Billing ticket if you would like a credit removed from an invoice.

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What payment methods do you accept?

QuexSolutions accepts PayPal & Credit/Debit Cards.Don't have any of these payment methods?...

How do I cancel my account?

You can properly cancel your account from the client area:...

How do I make an advanced payment?

Advanced payments can be made by simply adding funds to your accounts credit balance....

Account information not recieved?

After an order is placed, an Account Information email is sent to you. Sometimes this email can...

I was late making a payment and now my account is suspended. How do I get it unsuspended?

Once your invoice is paid, our system will automatically unsuspend your account. Just go to...