How do I cancel my account?



You can properly cancel your account from the client area:

https://my.quexsolutions.com/clientarea.php


Click "Services" and then click "My Services"

Find the hosting plan you want to cancel and click the "Active" button.

From the "Actions" menu on the left, click "Request Cancellation".
 
You will then be able to choose when to cancel the account.
 
Your account will then be automatically cancelled and terminated (data is removed from our servers) for you at the time you have chosen, so be sure on your decision to cancel.

For domain name renewals, if you do not want to renew the domain name, please disable auto-renew for the domain name in our client area as well.



Was this answer helpful?

 Print this Article

Also Read

What happens if I am late making a payment?

All shared/reseller hosting accounts must be paid no later than 3 days after the date due. As...

I was late making a payment and now my account is suspended. How do I get it unsuspended?

Once your invoice is paid, our system will automatically unsuspend your account. Just go to...

How do I make an advanced payment?

Advanced payments can be made by simply adding funds to your accounts credit balance....

Account information not recieved?

After an order is placed, an Account Information email is sent to you. Sometimes this email can...

Can I change my billing cycle?

Yes! Simply submit a ticket and let us know the billing cycle you prefer and we will update your...