When logging into cPanel I receive the error "Invalid Login"



If you receive the error "Invalid Login" when attempting to log into cPanel, it is because your IP address has been locked out due to too many failed login attempts.

This can be caused by trying to log in using the wrong password too many times are by your email client, etc. using incorrect login info and repeatedly trying to log in.

In order to regain access, you need to either wait 30 minutes and try logging in again using the correct login info or submit a ticket to us letting us know you are receiving the error so we can unlock the account for you.



Was this answer helpful?

 Print this Article

Also Read

Where can I view or reset my cPanel password?

Please note: Your client area username and password is NOT the same as your cPanel/FTP username...

Do you have a manual for the control panel?

It is located at: http://www.cpanel.net/support/docs/index.htm

cPanel - Warning! You are logged in with the reseller or root password, but not

If you log into a cPanel account normally and see the notice: Warning! You are logged in with...

Something is eating up my monthly bandwidth!

To find out what exactly is using the bandwidth, you would need to refer to your logs. It's...

Can I restore a DirectAdmin backup on QuexSolutions?

Yes! Upload the DirectAdmin full account *.tar.gz backup file to your QuexSolutions account and...