Do I need to pay if I want to change the server and secure it again?



Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there are a lot of works to be done. This is also to avoid abuse of our admin service.



 

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If I can't fix my script or my client's script, can you help me?

Yes. We will try our best to fix it even though it is NOT included in the server management...

Do you monitor my server 24/7?

Yes. With our own monitoring system as well as multiple external monitoring systems, it will SMS...

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

If my site is not working, can you help?

Sure. We can help you fix server problems involving software or security issues.

I have more questions, how can I contact you?

You can email us at [email protected] or by visiting our client area here and submit a...