Do I need to pay if I want to change the server and secure it again?



Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there are a lot of works to be done. This is also to avoid abuse of our admin service.



 

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Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.

Do you update my server every month including the kernel?

Yes. We update all software in the server monthly including the kernel. A detailed report in...

Can I cancel my account with you anytime?

Yes, just email [email protected] 1 week in advance for cancellation requests.

If I can't fix my script or my client's script, can you help me?

Yes. We will try our best to fix it even though it is NOT included in the server management...