Do you support 3rd party server scripts we installed?




No. We do not support it. However, we can install 3rd party server scripts if you request it and we will make sure that it is working properly.

 



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Are there any hidden fees?

No, there are no additional or hidden fees.

If I change my root password, should I inform you?

Yes. This is very important so we can monitor your server carefully. We need the password to...

Do you monitor my server 24/7?

Yes. With our own monitoring system as well as multiple external monitoring systems, it will SMS...

Do you have emergency ticket system?

Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we...

Do you track and stop spammers sending spams from my server?

Yes. We will also provide you with details on the spam.