Do you support 3rd party server scripts we installed?




No. We do not support it. However, we can install 3rd party server scripts if you request it and we will make sure that it is working properly.

 



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Do you have your own custom modsecurity rules?

Yes, we do. With our own modsecurity rules setup, your sites will be protected from hacking...

If I change my root password, should I inform you?

Yes. This is very important so we can monitor your server carefully. We need the password to...

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

Can I cancel my account with you anytime?

Yes, just email [email protected] 1 week in advance for cancellation requests.

Do you update the script of my clients?

No. It is your client's responsibility to update it and secure their script.