Do you support 3rd party server scripts we installed?




No. We do not support it. However, we can install 3rd party server scripts if you request it and we will make sure that it is working properly.

 



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If my site is not working, can you help?

Sure. We can help you fix server problems involving software or security issues.

Do you track and stop spammers sending spams from my server?

Yes. We will also provide you with details on the spam.

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Can you really fight spam? Am I 99% free from it?

Yes. With our own RBL system and spam configuration setup, your server will be spam-free 99%.  

How is your server management service different from other providers?

First, we do not use any automation script to secure the server. We do it manually. We also...