Are there any hidden fees?



No, there are no additional or hidden fees.




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Do you have your own custom modsecurity rules?

Yes, we do. With our own modsecurity rules setup, your sites will be protected from hacking...

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

Can you really fight spam? Am I 99% free from it?

Yes. With our own RBL system and spam configuration setup, your server will be spam-free 99%.  

Do you update my server every month including the kernel?

Yes. We update all software in the server monthly including the kernel. A detailed report in...