Are my server's password and other server details treated securely?



Yes. We keep your password and other server details protected and only those responsible techs have access to them.

 
Additionally, our techs can ONLY login for a specific internal IP and will be logged in the server.

 

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Do you support phone or live chat?

No. Only help desk ticket. Live chat and phone are only for Sales related questions.

Can you really fight spam? Am I 99% free from it?

Yes. With our own RBL system and spam configuration setup, your server will be spam-free 99%.  

How is your server management service different from other providers?

First, we do not use any automation script to secure the server. We do it manually. We also...

Are there any hidden fees?

No, there are no additional or hidden fees.

Do you monitor my server 24/7?

Yes. With our own monitoring system as well as multiple external monitoring systems, it will SMS...