Are my server's password and other server details treated securely?



Yes. We keep your password and other server details protected and only those responsible techs have access to them.

 
Additionally, our techs can ONLY login for a specific internal IP and will be logged in the server.

 

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Do you update the script of my clients?

No. It is your client's responsibility to update it and secure their script.

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Do you track and stop spammers sending spams from my server?

Yes. We will also provide you with details on the spam.

What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.

What kind of optimization do you do?

We optimize your server from kernel level to software like Apache, PHP, MariaDB, FTP, Exim, etc....