Are my server's password and other server details treated securely?



Yes. We keep your password and other server details protected and only those responsible techs have access to them.

 
Additionally, our techs can ONLY login for a specific internal IP and will be logged in the server.

 

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Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

How long have you been in the business?

Since December 2001. We started our business locally then started to go online by registering the...

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Are there any hidden fees?

No, there are no additional or hidden fees.

How is your server management service different from other providers?

First, we do not use any automation script to secure the server. We do it manually. We also...