Are my server's password and other server details treated securely?



Yes. We keep your password and other server details protected and only those responsible techs have access to them.

 
Additionally, our techs can ONLY login for a specific internal IP and will be logged in the server.

 

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If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

What kind of optimization do you do?

We optimize your server from kernel level to software like Apache, PHP, MariaDB, FTP, Exim, etc....

If I change my root password, should I inform you?

Yes. This is very important so we can monitor your server carefully. We need the password to...

How long have you been in the business?

Since December 2001. We started our business locally then started to go online by registering the...