Do you support phone or live chat?



No. Only help desk ticket. Live chat and phone are only for Sales related questions.



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If I can't fix my script or my client's script, can you help me?

Yes. We will try our best to fix it even though it is NOT included in the server management...

How is your server management service different from other providers?

First, we do not use any automation script to secure the server. We do it manually. We also...

How long can you secure my server after payment?

Within 24 hours. You will receive all the details of what has been done in the server after...

Do you have emergency ticket system?

Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we...

Can I cancel my account with you anytime?

Yes, just email [email protected] 1 week in advance for cancellation requests.