Do you support phone or live chat?



No. Only help desk ticket. Live chat and phone are only for Sales related questions.



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How long can you secure my server after payment?

Within 24 hours. You will receive all the details of what has been done in the server after...

Can I cancel my account with you anytime?

Yes, just email [email protected] 1 week in advance for cancellation requests.

Is it really true that I can send unlimited tickets?

Yes, as long as it is related to the server problem.

What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.