Do you update the script of my clients?



No. It is your client's responsibility to update it and secure their script.



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Do I need to pay if I want to change the server and secure it again?

Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there...

Do you monitor my server 24/7?

Yes. With our own monitoring system as well as multiple external monitoring systems, it will SMS...

Do you track and stop spammers sending spams from my server?

Yes. We will also provide you with details on the spam.

What kind of optimization do you do?

We optimize your server from kernel level to software like Apache, PHP, MariaDB, FTP, Exim, etc....

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...