Do you update the script of my clients?



No. It is your client's responsibility to update it and secure their script.



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If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Do you track and stop spammers sending spams from my server?

Yes. We will also provide you with details on the spam.

Do you support 3rd party server scripts we installed?

No. We do not support it. However, we can install 3rd party server scripts if you request it...

What control panel do you support?

We support cPanel, DirectAdmin, and ISPConfig. We recommend DirectAdmin.

Do you have emergency ticket system?

Yes, we do. When you submit a ticket for down servers or services, our system will SMS us and we...