Is it really true that I can send unlimited tickets?



Yes, as long as it is related to the server problem.




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How long have you been in the business?

Since December 2001. We started our business locally then started to go online by registering the...

Do you monitor my server 24/7?

Yes. With our own monitoring system as well as multiple external monitoring systems, it will SMS...

Can I cancel my account with you anytime?

Yes, just email [email protected] 1 week in advance for cancellation requests.

If I change my root password, should I inform you?

Yes. This is very important so we can monitor your server carefully. We need the password to...

Do you have your own custom modsecurity rules?

Yes, we do. With our own modsecurity rules setup, your sites will be protected from hacking...