Is it really true that I can send unlimited tickets?



Yes, as long as it is related to the server problem.




Byla tato odpověď nápomocná?

 Tisknout tento článek

Také čtěte

If I change my root password, should I inform you?

Yes. This is very important so we can monitor your server carefully. We need the password to...

Can you really fight spam? Am I 99% free from it?

Yes. With our own RBL system and spam configuration setup, your server will be spam-free 99%.  

Are my server's password and other server details treated securely?

Yes. We keep your password and other server details protected and only those responsible...

Do I need to pay if I want to change the server and secure it again?

Yes, we charge a $70 one time fee in order to re-secure and re-optimize a server since there...

What kind of optimization do you do?

We optimize your server from kernel level to software like Apache, PHP, MariaDB, FTP, Exim, etc....