Is it really true that I can send unlimited tickets?



Yes, as long as it is related to the server problem.




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Digər başlıqlar

How long have you been in the business?

Since December 2001. We started our business locally then started to go online by registering the...

Do you support 3rd party server scripts we installed?

No. We do not support it. However, we can install 3rd party server scripts if you request it...

If some services are down, should I submit a ticket or do you handle this automatically?

If some services are down, we will log in to your server right away and fix it. If the available...

Do you track and stop spammers sending spams from my server?

Yes. We will also provide you with details on the spam.

If I change my root password, should I inform you?

Yes. This is very important so we can monitor your server carefully. We need the password to...